Privacy Policy
Magnolia Cleaning CT
Effective Date: April 21, 2026
IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA
Magnolia Cleaning CT (“we,” “us,” or “our”) DOES NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct cleaning services. All text messaging originator opt-in data is kept strictly confidential.
1. Information We Collect
We collect the following types of information:
Personal Information:
Name, email address, phone number, physical address
Service details and cleaning preferences
Payment information when you request a quote or service
Opt-in records and timestamps for communications (SMS, email, etc.)
Non-Personal Information:
IP address, browser type, and device information
Website usage data and analytics
Cookies and similar technologies
Customer Communication:
Records of inquiries and service requests
Appointment details and preferences
Service history and feedback
2. How We Use Your Information
We use collected data to:
Provide and improve our cleaning services
Process transactions and payments
Communicate with you regarding inquiries, bookings, and updates
Enhance website performance and user experience
Ensure security and prevent fraud
Maintain records of your communication preferences and consent
3. SMS Messaging & Compliance
Text Message Program Terms & Conditions
By opting into our SMS messaging services, you agree to receive text messages related to our cleaning services. These may include appointment confirmations, service updates, and arrival notifications. Promotional messages are only sent with your explicit consent.
Opt-In & Consent:
You will only receive messages if you have explicitly opted in
We maintain timestamped records of all opt-in actions
We comply with the Telephone Consumer Protection Act (TCPA) and applicable laws
Opt-Out Instructions:
You can cancel SMS notifications at any time by replying “STOP”
You will receive a confirmation message, and no further messages will be sent unless you opt in again
All opt-out requests are processed immediately
Message Frequency & Content:
Message frequency varies depending on your interaction with our business
Messages are directly related to services requested
No promotional messages are sent without consent
Help & Support:
Reply “HELP” for assistance or contact us at info@magnoliacleaningct.com
Carrier Information:
Message and data rates may apply
Carriers are not responsible for delayed or undelivered messages
SMS Data Protection Statement
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information may be shared with service providers strictly for operational purposes (such as customer support or message delivery). Text messaging opt-in data and consent will not be shared with third parties under any circumstances.
We implement strict safeguards to protect SMS consent records.
4. Information Sharing & Disclosure
We do not sell, rent, or trade personal information. We may share data with:
Service Providers:
Third-party vendors assisting with payments, scheduling, and communications
SMS providers solely to deliver messages you have consented to receive
All providers are required to maintain data confidentiality and security
Legal Compliance:
If required by law or legal process
To protect our rights and business
Business Transfers:
In case of merger, sale, or acquisition
Your data remains protected under this policy
Text messaging opt-in data and consent are never shared with third parties except messaging service providers.
5. Data Security
We implement appropriate security measures, including:
Data encryption
Secure systems and restricted access
Regular updates and monitoring
Staff training on data protection
While we strive to protect your data, no system is completely secure.
6. Cookies & Tracking Technologies
We use cookies to:
Analyze website traffic
Improve functionality and user experience
Store preferences
You can disable cookies in your browser settings, though some features may not work properly.
7. Your Rights & Choices
You have the right to:
Access, update, or delete your personal data
Unsubscribe from marketing emails
Opt out of SMS by replying “STOP”
Withdraw consent at any time
Request details about how your data is used
8. Third-Party Links
Our website may include links to third-party websites. We are not responsible for their privacy practices.
9. Changes to This Privacy Policy
We may update this policy from time to time. Updates will be posted on this page with a revised effective date.
10. Contact Us
If you have questions about this Privacy Policy, contact us:
Magnolia Cleaning CT
Email: info@magnoliacleaningct.com
Phone: +1 860-783-7413
Website: https://magnoliacleaningct.com/
